Building a Strong Customer Care Team
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Back to Basic Business Management: Boot Camp for Business OwnersCourse Curriculum
- Course Overview1 hour 0 mins
- Who Are You and What Are You About?1 hour 0 mins
- Designing Your Organizational Structure1 hour 0 mins
- Introduction to Operations Management1 hour 0 mins
- Understanding Financial Terms1 hour 0 mins
- Getting the Right People in Place1 hour 0 mins
- Getting Your Product Together1 hour 0 mins
- Building a Corporate Brand1 hour 0 mins
- Marketing Your Product1 hour 0 mins
- Selling Your Product1 hour 0 mins
- Planning for the Future1 hour 0 mins
- Goal Setting and Goal Getting1 hour 0 mins
- Succession Planning1 hour 0 mins
- Managing Your Money1 hour 0 mins
- Ethics 1011 hour 0 mins
- Building a Strong Customer Care Team1 hour 0 mins
- Training Employees for Success1 hour 0 mins
- Leadership Essentials1 hour 0 mins
- Workshop Wrap-Up1 hour 0 mins