Privacy policy

E-TRAINING AC IKE – PRIVACY POLICY

PROTECTION OF PERSONAL DATA

Last Updated: May 24, 2018

E-Training AC IKE respects your right to privacy. This Privacy Policy explains who we are, how we collect, share and use Personal Data about you and how you can exercise your privacy rights.

This Privacy Policy applies to all users of E-Training, AC IKE, websites and services, including but not limited to e-training.gr, www.elearn-academy.gr , hunting-academy.edu.gr, go-outdoor.gr, hellogr.gr and visitgr.gr

Our website www.elearn-academy.gr owned by “E-TRAINING AC IKE” located in Athens, 180, Kifisias Avenue, Chalandri, 15231 Athens GR, is interested in the privacy of the personal data contained in our knowledge for the smooth handling of the between us transactions, the provision of our best services, your constant updating and your participation in our ELearning programs electronic seminars, contests and prize draws in the framework of our commercial policy.

If you have any questions or concerns about our use of your Personal Data, please contact us at privacy@e-training.gr

What does E-Training do?

E-Training is a based in Greece consultancy for human training and development, content developer and content management for LMS. For more information about E-Training AC IKE see the main website at https://e-training.gr

Definition of Personal Data

“Personal data” means any information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

“Sensitive Personal Data” means any information consisting of racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, genetic data, biometric data, data concerning health or data concerning a natural person’s sex life or sexual orientation.

E-Training will never knowingly collect or ask for Sensitive Personal Data from you.

Definition of Personal Data

E-Training will never knowingly collect or ask for Sensitive Personal Data from you.

When We Collect Personal Data

We collect information about you when:

You provide it directly to us
Third parties such as our service providers (e.g. companies with whom we integrate our Service), provide us with Personal Data about you
Personal Data about you is automatically collected in connection with your use of our Service

Your personal data includes information such as:

* Your name and surname
* your e-mail address (email)
* your fixed and / or mobile phone number
your home and / or work address
your birthday / birthday date
your profession
other collected data that could identify you directly or indirectly.
(*) required fields

The privacy policy and terms of use are intended to describe:

How and what data we collect,
how we use these,
the options you have to set yourself to use and edit your data,
accessing them,
updating and controlling your personal data,
Keeping them in a file as well as any other relevant issue

The Privacy Policy is now more legible and explains in detail how we protect personal data. It emphasizes that these data are neither rented, nor sold, nor transferred to third parties beyond what is strictly necessary to meet our obligations, and analyzes how, if and why, they are communicated. Explains how you can manage your data.

If at any time you have any questions about our practices or any of your rights described below, you can contact our Data Protection Officer (DPO) and our expert team by contacting us at privacy@e-training.gr

These inbounds are actively monitored and subjected to physical (by human presence) management in order to deliver fully secured communication.

What Personal Data We Collect

We collect the following Personal Data from you in connection with the Service:

Contact and User Account Information: information we collect to contact you and identify you in the system, such as your first and last name, physical address, email address, telephone number, profile picture, password, and mobile device identification.
Company Information: information you provide about companies or organizations you work with/for, such as company or brand name, website, logo, and social media accounts.
Financial Account Information: information that you provide in connection with your purchase of the Service, including credit card number, credit card expiration date, credit card verification code, bank account number, bank account title, bank name, and routing number.
Transaction Information: information related to transactions you conduct on the Service, such as purchases, interactions with customer support, or when you register for a demo or webinar.
User Content: to the extent that you choose to input Personal Data as part of such content, images, comments, and other content that you post to or through the Service.
Data Collected Automatically: this may include information like your IP address, device or browser type, broad geographic location (e.g. country or city-level location), and information about how your device has interacted with our Service, including the pages/content accessed, mouse movements, and links clicked.

When We Collect Personal Data

Many of the data about you is collected directly by you when:

Create an account to participate in any eLearning, webinar, or e-learning course offered, or to purchase any service of our company (for example, e-Seminar confirmation contact information, contact information for receiving entry codes for your automatic link to the seminars, billing details, etc. including – but not limited to – name, home address and / or work address, electronic communication address, or pricing information, number of clock registration, tax authority and credit card number is needed by the financial institution, in a safe environment for the completion of the transaction).
When completing contact forms or submitting human intervention / presence requests (e.g. telephone number, e-mail address, etc.)
When completing digital forms of communication or giving your consent to questions (YES / NO) to include your information in our regular or extraordinary newsletters and newsletters and promotional activities.
When filling out digital forms to participate in competitions, surveys, job application or participation in any way in the activities promoted by our business and may require information about you.
When posting content (blogs, chatting, opinions) on the website www.elearn-academy.gr and / or on the social networking pages (Facebook, twitter, LinkedIn, google etc.) and video, reviews and reviews) in relation to our company’s products.

Information relating to your account is collected in respect of your use and visit of our site, our services, the frequency of access to your business website, your preferences and your participation in specific seminars, the frequency of visits and the event your interest in specific seminar topics, requests for information and service requests as well as submission of criticisms or complaints, as well as notes and details explaining what you asked for and how we responded.

However, we also collect additional information when you visit the website and / or when you browse our online store (https://elearn-academy.gr/online-courses/) and / or when you interact with them, automatically about the traffic of specific seminars or the use of the Services, including metadata, log file, cookies / device IDs and location information. This information includes specific data about your interactions with features, content and links (including third party data, such as social media additions) contained in the Services, the Internet Protocol (IP) address, the browser type and settings, date and time of use of the Services, configuration information and browser add-ons, preferences about with the language and cookie data, information about the devices accessing the Services, including the type of device, operating system used, device settings, application IDs, unique identifiers, and error data.

Some of the data collected may have the option and / or consent, by selecting the ‘Get my location‘ icon, to be used to roughly locate the location where you are to find your closest store or service Interest.

We may also receive additional information about you from other sources provided you provide us with a written authorization / consent to access them, including publicly disclosed databases or third parties to whom the right to further transfer the data you are which case we may combine this data with the information we already have about you in order to update, expand and analyze our records and provide products and services that may be of interest to you. If you provide us with personal information about others or give us other information about you, we will only use this information for the specific purpose for which we were given.

Cookies and Similar Tracking Technology

We use cookies and similar tracking technology (collectively, “Cookies”) to collect and use Personal Data about you, including to serve interest-based advertising.

What are cookies? Cookies are small data files that are placed on your computer or mobile device when you visit a website or use a platform. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.
First and third-party cookies. Cookies set by the website owner (in this case, Big Propeller) are called “first party cookies”. Cookies set by parties other than the website owner are called “third party cookies”. Third party cookies enable third party features or functionality to be provided on or through the website (e.g. like interactive content and analytics). The parties that set these third party cookies can recognize your computer both when it visits the website in question and also when it visits certain other websites.
Why do we use cookies? We use first party and third party cookies for several reasons. Some cookies are required for technical reasons in order for our Website to operate, and we refer to these as “essential” or “strictly necessary” cookies. Third parties serve cookies through our Website for analytics and other purposes.
How can I control cookies? You have the right to decide whether to accept or reject cookies.
- You can set or amend your web browser controls to accept or refuse first or third-party cookies. If you choose to reject cookies, you may still use our Website though your access to some functionality and areas of our Website may be restricted. As the means by which you can refuse cookies through your web browser controls vary from browser to browser, you should visit your browser’s help menu for more information.
- In addition, most advertising networks offer you a way to opt out of targeted advertising. If you would like to find out more information, please visit http://www.aboutads.info/choices/ or http://www.youronlinechoices.com.

How We Use Personal Data

We use this Personal Data for the following purposes:

Operate and improve the Service

Provide customer support and assistance
Monitor use of the Service to ensure reliability, uptime, security, and fraud prevention
Learn more about our users and their behavior in the Service
Send you reminders, technical notices, administrative messages, announcements, newsletters, or marketing material through email or other means
Evaluate offers, products, or services that may be of interest to users or customers
Target offers, products, or services to users or customers

These uses include, but are not limited to:

Completion of training seminars and execution of contracts.
Offer, improve, update and improve the service we provide and the accessibility of the business website.
We collect a variety of information about your interest in specific seminar topics, participation in specific seminar circles, and the purchase of specific products, your use and / or interaction with the company’s online business pages, the company’s online store, and social pages of our business.
Often, much of the data collected is aggregated or statistical data about market preferences or the way our Services are used or the traffic of our website or e-shop or specific products of our business and are not related to any personal data but to the extent that they are the same personal data or can be linked to personal data, we treat them accordingly.

We use this information to:

Market research for the development of our new products based on your needs and wants
Improve and optimize the marketability and performance of product and service usage of our Services (again, including our sites and our mobile apps)
Diagnosing problems and identifying security risks, errors, or required enhancements.
Identify and prevent theft, exploitation, fraud and abuse of our systems.
Collecting aggregate statistics on the conduct of seminars and the use of Web sites, e-shop and social networking pages.
Understand and analyze how our services and how you interact or interact with our products and services are advertised, “Exposed” and made known to the general public.

Notifying to trusted third parties

For the ELearning Training programs we collaborate with the third party “ZNANJA” SCORM-Compliant, LCMS, which is a Platform owned by VELSOFT. The latter provides us with the online platform that allows us to offer you the services of your participation during our e-training seminars and webinars.

We may disclose your personal data to affiliated companies in the context of the completion of our legal agreements and / or to our group companies or affiliates and / or third parties and to trusted third party service providers with whom we cooperate to perform services on our behalf, such as:

Processing of payments (in a secure environment) such as e-commerce, PayPal etc.
Perform statistical surveys
Perform an analysis of our Services
Communicate with you, for example via email or research mission
Customer Relationship Management

We share your personal data only as necessary for a third party to provide the services as required or as needed for you or for you. These third parties (and any subcontractors) are subject to strict terms and conditions regarding the processing of data and the use, disclosure or retention of your personal data by them for any purpose other than that of the work entrusted to them ( or without your consent).

Generally, third-party providers used by us will collect, use and disclose your information to the extent necessary to enable us to perform the services we provide. However, some third-party service providers, such as payment gateways and other payment processors, have their own privacy policies in relation to the information we need to provide them for transactions related to your purchase. For these providers, we recommend that you read their privacy policies so that you can understand how your personal information will be handled by these providers.

In particular, remember that some providers may be in or have facilities that are under different jurisdiction either by you or by us. Thus, if you choose to proceed with a transaction that includes the services of a third-party service provider (e.g. a financial institution), then your information may be subject to the laws of the jurisdiction in which that service provider or its premises are located.

Once you leave our business website and / or our store or redirect you to a third-party site or application, it is no longer governed by our privacy policy or the terms of service of our site.

Links: When you click on links in our business website and / or in our store, they can direct you away from our business. We are not responsible for the privacy practices of other websites and we encourage you to read their privacy statements.

If we collect information from you in connection with an offer we provide jointly, it will be clear at the time of collecting the information who collects this information and which privacy statement applies in this case.

In addition, you will outline the options that you may have regarding the use and / or disclosure of your personal information with a joint bidder partner, including ways to make use of these options.
If you use our company applications and / or services that allow us to enter contact information (e.g., order confirmation email, tracking transfer, etc.), we will use these contact details and any other personal information exclusively for the requested service. If you believe that someone has provided us with your personal information and would like to request their deletion from our database, please contact us at privacy@e-training.gr – Inquiry: DPO

By accepting this Privacy Policy, you explicitly and unambiguously consent to the possibility to contact you directly or through a third party service provider about the products or services you have subscribed to or purchased from us as is necessary to obtain communication with transactions or services. You also agree to be able to contact you about offers, news, and research about buying new products or conducting contests and prize draws. We clearly clarify that your consent to the use of your personal data is in no way necessary for the purchase of our goods and products or our services. Your consent is free and unswervingly revocable.

Your contact information may include:
I. E-mail. (See more info here)
ii. Text Messages (SMS)
iii. Phone calls
IV. Automated text messages.

Your Data Protection Rights

We will normally collect Personal Data from you only where we have your consent to do so, where we need the Personal Data to perform a contract with you, or where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms.

The following rights, by law, must be extended to members of the European Union / European Economic Area, in accordance with the GDPR. However, Big Propeller, in its efforts to provide broad data protection to its customers, extends these rights to all users of their Service.

You have the right to access, correct, or update your Personal Data at any time.
You have the right to withdraw consent to us processing your Personal Data at any time.
You have the right to request a full copy of all your Personal Data we have collected at any time.
You have the right to request us to delete all your Personal Data we have collected at any time.
You have the right to request that we port your personal data in a machine readable format to a new provider if you meet the qualifications set forth in Article 20, Recital 68 of the GDPR.
You have the right to object to the use of Personal data for direct marketing purposes, use of personal data based on certain public interests or exercise of official authority, and use of Personal data for research and statistical purposes.

Also you can any time disable your account by visiting the preferences page in your profile. When you disable your account, your profile will be deactivated, but your public comments will remain on the page you have visited and have used the services. The page will not disable, remove or process any of its public activities or any submission resulting from its public activities.
If you submit a request for the deletion of your personal data and such data is necessary for the products or services you have purchased, we will respond to the request only to the extent that it is no longer necessary for any Services purchased or necessary for legitimate business purposes of our company or to comply with legal or contractual record keeping requirements.

Procedure for exercising your rights

To easily access, view, update, delete, or change your preferences, sign in to your Account and visit: https://elearn-academy.znanja.com/profile/

If you want to edit the items you made your order visit the page: My Account https://elearn-academy.myvcampus.com/my-account/

You can do this by signing in to your account and going to the “My Account Settings” field and highlighting the corresponding fields.

To initiate any of the above requests, please contact us at privacy@e-training.gr with attention to Michael Savvakis, E-Training IKE, data protection officer. We will acknowledge and complete your request within 30 days. Note that some of these requests may prohibit your continued use of the Service. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal.

Transmission of personal data abroad

If you use our Services from a country outside of the country where our servers are located, your communication with us may result in the transfer of your personal data outside the national borders and in such cases your personal data will be handled in accordance with this Privacy Policy.

Compliance with regulatory, regulatory requirements and law enforcement requirements.
We work with the government and representatives of law enforcement, as well as with private enforcement and compliance bodies. We will disclose any information relating to you to government officials and representatives of law enforcement or private entities as we deem necessary or appropriate, in our sole discretion, to respond to requests and legal proceedings (eg summonses) of our property and rights, or the property and rights of any third party, to protect the security of the public or any person, or to prevent or disrupt any activity we consider illegal or unethical.

To the extent permitted by law, we will take all reasonable steps to advise you if we need to provide your personal information to third parties in legal proceedings.
Third Party Sites. Our site and our mobile apps contain links to third-party sites. We are not responsible for the privacy practices or the content of third party sites. Please read the privacy policy of any site you visit.

The website www.elearn-academy.gr is responsible for the processing of the personal data it receives, within the relevant Privacy Protection Framework and then forwarded to a third party acting as an assistant to its fulfillment. Our business complies with the Privacy Principles in relation to personal data and is subject to the principles of the implementation of EU and Greek regulations. If you have a privacy or data usage issue that we have not covered satisfactorily, please contact: privacy@e-training.gr Inquiry: Responsible DPO

How we protect, store and maintain your data

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure that they are not lost, used, and destroyed.

Access to visitor / user contact information is limited to employees or service providers who reasonably believe they need to know this information to provide products or services to visitors / users or to perform their work. Technical, physical and administrative procedures that are appropriate to protect information regarding Users from loss, misuse and alteration have also been adopted.

It is underlined that no data transmission or storage can be guaranteed as 100% secure.
We apply generally accepted standards for the storage and protection of personal data we collect, both during and after downloading and storage, including the use of encryption where appropriate.

Secure Transactions

Our business uses SSL, 128bit encryption (the most powerful today) for secure online transactions, on its websites. This encrypts all of your personal information, including your name and address, so that they cannot be read or changed when they are transferred to the Internet.
Secure Sockets Layer (SSL) is today the world’s leading Internet Standard for the certification of Web sites for network users and for encrypting data between network users and Web Servers.
An encrypted SSL communication requires all information sent between a client and a server to be encrypted by the sending software and decrypted by the receiving software, thereby protecting personal information when transferred.

Additionally, all information sent under the SSL protocol is protected by a mechanism that automatically verifies whether the data has been changed during transport.

How Long We Retain Personal Data

We retain Personal Data we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax or accounting requirements).

These may include retention periods required by law, contract, or similar obligations that apply to our business operations to safeguard, resolve issues relating to, defend or enforce our legal / contractual rights or need to keep business and financial records adequately and accurately.
When we have no ongoing legitimate business need to process your Personal Data, we will either delete or anonymize it or, in the limited circumstances where this is not possible (for example, because your Personal Data has been stored in backup archives), then we will securely store your Personal Data and isolate it from any further processing until deletion is possible.

In any case, by accepting this privacy policy, you accept and consent to keeping your information in a file for a minimum of two (2) years from receipt.

Similarly, you consent to our possible communication with you with any appropriate means of updating your information after a reasonable fair trial has elapsed since they were received
In any case, by logging in, you can update your account data by going to https://elearn-academy.znanja.com/profile/ and on this page https://elearn-academy.myvcampus.com/my- account /. If you have any questions regarding the security or the retention of your personal data, you can contact us as follows: privacy@e-training.gr

Age restrictions

By using this site, you declare that you are at least age-old according to the law of your state, and have given your consent to the use of this site by minors / incompetents depending on you.
Our business does not knowingly collect personal information from minors under 18 years of age. If it finds that it has collected any personal information from a minor under 18 without a verifiable parental consent, it will delete the information from its database as soon as possible.
If you know or have any reason to believe that someone under the age of 18 has provided us with any personal data, please contact us.

Applicable law

The management and protection of the personal data of the visitor / user of the services of the pages of the website www.elearn-academy.gr is subject to the terms of this policy and the relevant provisions of Greek and European legislation on the protection of personal data as amended and is in force today. Any relevant regulation will be an amendment to the present scope. In any case, the website www.elearn-academy.gr reserves the right to modify the terms of this Privacy Policy within the existing or potentially new legal framework, after informing the visitors / users.

The use of the services of the pages implies the full and unconditional acceptance of the terms hereof. In the event that a visitor / user does not agree with the terms of protection of personal data provided herein, he / she must immediately abandon and not use the services of the site.

Data Protection Authority.

If you reside in a country of the European Economic Area (EEA) and believe that we hold your personal data in accordance with the provisions of the General Data Protection Regulation (GCP), you may address your inquiries or complaints to the Greek supervisory authority, the Independent Authority for Personal Data Protection

Updates to this Privacy Policy

We may update this Privacy Policy from time to time in response to changing legal, technical or business developments. When we update our Privacy Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make. We will obtain your consent to any material Privacy Policy changes if and where this is required by applicable data protection laws.

You can see when this Privacy Policy was last updated by checking the “last updated” date displayed at the top of this Privacy Policy.

How to Contact Us

If you have any questions or concerns about our use of your Personal Data, please contact us at privacy@e-training.gr