Coaching and Mentoring Online Course

Coaching and Mentoring Online Course

Coaching and Mentoring Online Course

Coach, Mentor, Role Model, Supporter, Guide… do these words ring a bell? Being a coach involves being able to draw from several disciplines. Coaching is based on a partnership that involves giving both support and challenging opportunities to employees. Mentorship is a related skill that is often a part of coaching. It’s about being a guide, offering wisdom and advice when it is needed.
Knowing how and when to coach (and when to use other tools, like mentoring) is an essential skill that can benefit both you and your organization.

What you will learn ?

  • Understand how coaching can be used to develop your team
  • Develop the coaching and mentoring skills that help improve individual performance
  • Demonstrate the behaviors and practices of an effective coach
  • Recognize employees’ strengths and give them the feedback they need to succeed
  • Identify employee problems and ways you can help to correct them

What topics are covered?

  • Defining coaching and mentoring
  • Coaching assessment review
  • Interpersonal communication skills
  • Critical coaching skills
  • Setting goals with SPIRIT
  • Learning styles and principles
  • The benefits/consequences matrix
  • Skills involved in coaching
  • The coaching model
  • Giving effective feedback
  • Coaching problems and solutions


  1. Defining Coaching and Mentoring

    The first part explores what coaching and mentoring mean. Participants will also learn the coaching formula and key skill areas.
  2. Coaching Assessment Review

    Next, participants will score their pre-assignment and discuss what areas for growth they can identify from it.
  3. Interpersonal Communication Skills

    Communicating well is a key aspect of successful coaching. During this session, participants will explore different communication skills, including questioning techniques, probing tools, and listening skills.
  4. Critical Coaching Skills

    In this session, participants will examine important coaching skills in small groups, including helping, mentoring, teaching, and challenging skills.
  5. Setting Goals with SPIRIT

    This session will share the SPIRIT model for setting goals, as well as ways to help people get on track.
  6. Learning Styles and Principles

    We learn in three different ways: by seeing, by hearing, and by doing. In a large group discussion, participants will identify ways to incorporate these methods into coaching. Participants will also learn about the seven principles of adult learning.
  7. The Benefits/Consequences Matrix

    During this session, we will examine a tool that coaches can use to help gain buy-in for change from employees.
  8. Skills Involved in Coaching

    Participants will work in small groups to complete a mix-and-match exercise that will familiarize them with key coaching skills.
  9. The Coaching Model

    This session will explore a four-step coaching model that can be applied to any situation.
  10. Giving Effective Feedback

    Next, participants will learn about the six elements of effective feedback.
  11. Coaching Problems

    To wrap up the day, participants will examine case studies and offer solutions.
  12. Workshop Wrap-Up

    At the end of the course, students will have an opportunity to fill out an action plan.



Velsoft is the leading provider of customizable training materials, trusted by companies like Microsoft, NASA, the United States Air Force, Pfizer, United Nations, the LA Times, Dell and many more.


All eLearning courses are written and edited by subject-matter experts and field scientists according to the course content.


After completing the course you have chosen, you will take a test on the new knowledge you have acquired and if you successfully pass, the automatic scoring system will issue and send you the Certificate of Completion of the specific training course.

Comment ( 1 )


    Amazing course and material…

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99.00  69.00 Buy now

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  • 12 Lessons
  • Instructions by an expert facilitator
  • High quality material
  • Full access forever
  • Certificate of Completion


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